Any questions?
If you would like a 10 minute complimentary call to see if we are a good fit for your couple’s therapy, email me on jen@soulcentred.com.au and we can make a time that suits both.

Phone (available for text only)
040 888 3275

Email
jen@soulcentred.com.au

Portrait Of Relationship Counsellor Jenny Carter

Frequently Asked Questions

  • I have a Masters of Counselling and a Bachelor of Health Science (Nat).

    I am a certified level 3 clinical counsellor with The Australian Counselling Association.

  • Getting started is simple. Reach out via email on jen@soulcentred.com.au to schedule a quick call or jump in and book online for an initial session which is shorter than the ongoing couples sessions to see if we are a good fit.

  • Yes.

    I have completed the following training with The Gottman Institute:

    • Level 1 Clinical Training, Gottman Method Couples Therapy

    • Level 2 Clinical Training, Gottman Method Couples Therapy

    • Treating Affairs and Trauma

    • The Seven Principles for Making Marriage Work - Accredited Facilitator, Group Leader

  • Sorry, no.

    The mental health care plans through Medicare are intended to be used for psychology services after you have received a formal diagnosis.

    Although your care plan does not apply to our sessions, I can still support you with counselling if you do have one.

  • Good news - no.

    No referrals are necessary and no diagnosis required. Everyone is welcome to counselling. You can book directly online when you are ready.

  • Maybe!

    I am registered with a few health funds through my professional registration with The Australian Counselling Association. Some of the funds include:

    BUPA - MEDIBANK PRIVATE - POLICE HEALTH - AHM

    Please check with your fund to see if you have counselling services included. If so, I will ensure your receipt will display my provider number to assist in your claims.

  • That is 100% up to you.

    Generally, there are no rules or set recommended timeframes*. I do see most clients either weekly, fortnightly, monthly or ‘as needed’. The advantage of regular sessions is if you forward book your preferred times, you are guaranteed the session.

  • YES! I offer online Zoom sessions for your convenience.

    Zoom sessions are hosted on the secure professional portal for your convenience.